Coming off a fantastic month in April, sometimes you have to ask, “How did we accomplish that?” Obviously, teamwork, commitment, sweat went into it. We also had to ask, what areas did a few things get done just a little less right? Are those the areas to look for improvement, to focus our energy to create Cascading Wins? You have to have faith in yourself to improve! We used this video from 4:30 to 6:25 to illustrate the concepts.